# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S17/YR warranty/support extension 1 year(s)

**Reliable extended coverage providing peace of mind for your AudioCodes products.**

The **AudioCodes ACTS24X7-M26\_S17/YR warranty/support extension 1 year(s)** offers comprehensive remote technical support for deployed AudioCodes equipment. Designed to protect your investment, this coverage provides hassle-free assistance and ensures continuous operation with access to software updates and hardware replacement options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component defects and failures covered after the manufacturer warranty.
-   **Power Surge Protection**: Included to protect against electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the activation date.
-   **Number of Claims**: Unlimited claims within the coverage period.
-   **Claim Limit**: Subject to service terms and hardware replacement policies.

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and hardware replacement services.
-   **Repair Method**: Mail-in or advance hardware replacement options.
-   **Replacement Type**: Refurbished or comparable models as needed.
-   **Turnaround Time**: Fast response with 24x7 support for urgent issues.
-   **Parts Quality**: Certified components and AudioCodes authorized parts.

#### 📞 Claims Process

-   **How to File**: Via online portal or direct contact with Global Support team.
-   **Support Hours**: 24 hours a day, 7 days a week for urgent issues; business hours for others.
-   **Documentation Required**: Product details and proof of purchase.
-   **Claim Approval**: Typically resolved promptly by expert technicians.
-   **No Hassle Promise**: Streamlined process with proactive communication.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics - deployed AudioCodes products.
-   **Product Condition**: New and currently deployed equipment.
-   **Purchase Requirements**: Must be within the warranty period or as extended.
-   **Excluded Products**: Devices with pre-existing damage or outside deployment.

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting performance
-   Intentional damage or misuse
-   Commercial use outside authorized deployment
-   Software issues, viruses, data loss
-   Accessories not part of the original purchase
-   Loss (theft not included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 Global Support team with technical expertise.

#### 📦 How to Purchase

-   Purchase with the product or within the allowed timeframe.
-   Provide product and purchase details.
-   Receive confirmation and coverage documentation.
-   Register online if required by the plan terms.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and avoid unexpected repair costs._

## Details

- **Price:** 760.13 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 760.13 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-225)
> Updated: 2026-10-02