# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S15/YR warranty/support extension 1 year

**Reliable protection for your AudioCodes products and peace of mind.**

The **AudioCodes ACTS24X7-M26\_S15/YR warranty/support extension 1 year** provides 12 months of Level 2-4 remote technical support and hardware replacement options for deployed AudioCodes products, ensuring financial protection and hassle-free resolution for hardware issues beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period.
-   **Power Surge Protection**: Damage from electrical surges included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation.
-   **Number of Claims**: Unlimited claims during coverage period.
-   **Claim Limit**: Subject to the terms of the support agreement.

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, and advance hardware replacement options.
-   **Repair Method**: Remote support and hardware replacement.
-   **Replacement Type**: Managed spares service including 4-hour advance replacement.
-   **Turnaround Time**: Fast response with 24x7 urgent priority level support.
-   **Parts Quality**: OEM and certified components.

#### 📞 Claims Process

-   **How to File**: Via support hotline or remote technical team.
-   **Support Hours**: 24 hours a day, 7 days a week for urgent issues; business hours for others.
-   **Documentation Required**: Product details and incident description.
-   **Claim Approval**: Timely response from expert technical team.
-   **No Hassle Promise**: Streamlined support process for quick resolution.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes deployed products.
-   **Product Condition**: New and deployed products covered.
-   **Purchase Requirements**: Support extension must be purchased timely as per policy.
-   **Excluded Products**: Non-AudioCodes products and commercial misuse excluded.

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to coverage start.
-   Cosmetic damage not affecting functionality.
-   Intentional damage or misuse.
-   Commercial or unauthorized use.
-   Software issues, viruses, or data loss.
-   Accessories not originally covered.
-   Loss or theft (not included in standard protection).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical support provided.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within designated timeframe.
-   Provide product details and proof of purchase.
-   Receive confirmation and support documentation.
-   Register product with support team if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty._

## Details

- **Price:** 228.04 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 228.04 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-223)
> Updated: 2026-10-02