# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S14/YR Warranty/Support Extension 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-M26\_S14/YR Warranty/Support Extension** offers comprehensive 12-month remote technical support and warranty coverage for deployed AudioCodes products, ensuring your investment is safeguarded with hassle-free repair options and expert assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: As per policy terms

#### 🔧 Service & Repairs

-   **Service Type**: Level 2-4 remote technical support and repair options
-   **Repair Method**: Remote diagnosis and hardware replacement options available
-   **Replacement Type**: Repair and Return, Advance Hardware Replacement, 4-hour Managed Spares service
-   **Turnaround Time**: Dependent on service level and issue priority
-   **Parts Quality**: OEM parts and certified components used

#### 📞 Claims Process

-   **How to File**: Via global support team via phone or online channels
-   **Support Hours**: 24/7 for urgent issues, business hours for others
-   **Documentation Required**: Proof of purchase and device details
-   **Claim Approval**: Prompt technical evaluation and decision
-   **No Hassle Promise**: Dedicated support ensuring easy process

#### 📱 Eligible Products

-   **Product Categories**: General Electronics products by AudioCodes
-   **Product Condition**: Deployed products under manufacturer warranty expiration
-   **Purchase Requirements**: Contract must be active during coverage period
-   **Excluded Products**: Not specified

#### ❌ What's Not Covered

-   Pre-existing damage or defects not covered
-   Intentional damage or misuse excluded
-   Commercial or unauthorized use excluded
-   Software issues, data loss not covered

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support included
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase contract during or after product acquisition
-   Provide product and purchase details
-   Receive confirmation and coverage documentation
-   Registration may be required as per provider policy

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with expert global support and comprehensive warranty coverage._

## Details

- **Price:** 154.84 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 154.84 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-222)
> Updated: 2026-10-02