# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M26\_S13/YR warranty/support extension 1 year

**Reliable extended protection for your AudioCodes products.**

The **AudioCodes ACTS24X7-M26\_S13/YR warranty/support extension** offers 12 months of Level 2-4 remote technical support and hardware replacement options for deployed AudioCodes devices. It ensures financial protection and hassle-free repairs with 24x7 access for urgent issues and weekday coverage for others.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Damage caused by electrical surges is included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting at purchase.
-   **Number of Claims**: Unlimited claims during the coverage period.
-   **Claim Limit**: Subject to terms and replacement options.

#### 🔧 Service & Repairs

-   **Service Type**: Hardware repair or replacement services.
-   **Repair Method**: Remote technical support and hardware replacement including Repair and Return or Advance Replacement.
-   **Replacement Type**: New or refurbished parts as needed.
-   **Turnaround Time**: Includes 4-hour Managed Spares service for qualified cases.
-   **Parts Quality**: OEM or certified components.

#### 📞 Claims Process

-   **How to File**: Through dedicated global support teams and customer portals.
-   **Support Hours**: 24/7 for urgent priority issues; Monday-Friday 8:00 AM – 5:00 PM local time for other issues.
-   **Documentation Required**: Purchase receipt and device information.
-   **Claim Approval**: Typically processed promptly by support teams.
-   **No Hassle Promise**: Priority handling for urgent repairs to minimize downtime.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes network and communication devices.
-   **Product Condition**: New and deployed products currently under original warranty.
-   **Purchase Requirements**: Must be purchased before original warranty expiration.
-   **Excluded Products**: Pre-existing damages and commercial misuse excluded.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Intentional damage or misuse.
-   Commercial or business use if outside terms.
-   Software issues, viruses, or data loss.
-   Accessories not included in original purchase.
-   Loss unless theft coverage is explicitly included.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 worldwide technical support.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within warranty period.
-   Provide product details and proof of purchase.
-   Receive confirmation and coverage documents.
-   Register product with AudioCodes if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with comprehensive support and repair coverage._

## Details

- **Price:** 84.46 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 84.46 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-221)
> Updated: 2026-10-02