# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides comprehensive standard protection for AudioCodes devices, covering mechanical and electrical failures beyond the manufacturer warranty. This plan ensures hassle-free repairs and software updates, keeping your investment secure throughout the coverage period.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting upon purchase
-   **Number of Claims**: Unlimited claims allowed during coverage term
-   **Claim Limit**: Subject to terms of the plan agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, or software updates
-   **Repair Method**: Return and Repair (R&R) services with depot support
-   **Replacement Type**: New or refurbished hardware as needed
-   **Turnaround Time**: 4-hour or next business day response options
-   **Parts Quality**: OEM parts and certified components used

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes Customer Technical Support online or via phone
-   **Support Hours**: 24/7 access to technical experts
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typically processed promptly upon submission
-   **No Hassle Promise**: Streamlined service to minimize downtime

#### 📱 Eligible Products

-   **Product Categories**: General Electronics devices covered
-   **Product Condition**: New products eligible for coverage
-   **Purchase Requirements**: Contract purchase required prior to expiration
-   **Excluded Products**: Commercial use and pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, data loss
-   Accessories not included with original purchase
-   Loss or theft (unless specified)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical assistance included
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Coverage may be transferable subject to terms
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Pro-rated refunds available on cancellation

#### 📦 How to Purchase

-   Purchase through authorized AudioCodes reseller or during product purchase
-   Provide product and receipt details for contract issuance
-   Receive confirmation and coverage documentation
-   Register product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with AudioCodes reliable support and enjoy worry-free ownership._

## Details

- **Price:** 70.38 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 70.38 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-215)
> Updated: 2026-10-02
