# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MSE\_S13/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable extended coverage for your investment**

The **AudioCodes ACTS24X7-MSE\_S13/YR warranty/support extension** provides comprehensive technical support and warranty coverage for AudioCodes products, offering financial protection and hassle-free repairs beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Repairs for component failures and defects after the manufacturer warranty expires
-   **Power Surge Protection**: Coverage for damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Not specified

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including Standard Repair and Return
-   **Repair Method**: Mail-in and depot service options
-   **Replacement Type**: New, refurbished, or equivalent model
-   **Turnaround Time**: Standard repair times with optional 4-hour Managed Spares service
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk or 24x7 hotline support
-   **Support Hours**: 24/7 technical support availability
-   **Documentation Required**: Receipt and device information for claim processing
-   **Claim Approval**: Prompt handling by experienced AudioCodes Voice Engineers
-   **No Hassle Promise**: Streamlined and effective claim resolution

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes networking and communication products (General Electronics)
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Warranty extension purchased within specified timeframe of original product purchase
-   **Excluded Products**: Commercial use limitations and pre-existing damage exclusions apply

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use exclusions
-   Software issues, viruses, data loss
-   Accessories not originally purchased
-   Loss (not covered unless theft protection included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical support

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within allowed timeframe
-   Provide product and purchase details
-   Receive confirmation and warranty extension documents
-   Register product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 1470.98 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1470.98 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-211)
> Updated: 2026-10-02