# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MSE\_S11/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-MSE\_S11/YR warranty/support extension** provides comprehensive Standard Protection coverage for AudioCodes products. This plan delivers financial protection and hassle-free repairs, ensuring your devices remain operational with access to qualified technical support and software updates.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to terms of the protection plan agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Mail-in and depot service
-   **Replacement Type**: New or refurbished units as determined by AudioCodes
-   **Turnaround Time**: Expedited response with 24x7 hotline support
-   **Parts Quality**: OEM or certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk and 24x7 hotline
-   **Support Hours**: 24/7 availability for urgent issues
-   **Documentation Required**: Proof of purchase, support ticket information
-   **Claim Approval**: Prompt assessment with timely updates
-   **No Hassle Promise**: Streamlined support and resolution process

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes hardware
-   **Product Condition**: New devices covered
-   **Purchase Requirements**: Warranty must be purchased and activated per AudioCodes policy
-   **Excluded Products**: Commercial use and pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, and data loss
-   Accessories not purchased with original product
-   Loss (unless theft coverage included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to experienced technical engineers

#### 📦 How to Purchase

-   Purchase alongside your AudioCodes product or within authorized timeframe
-   Provide product and purchase details for activation
-   Receive confirmation and documentation
-   Register online when required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 1203.53 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1203.53 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-207)
> Updated: 2026-10-02