# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MSE\_S10/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection for your AudioCodes products, ensuring peace of mind and hassle-free support.**

The **AudioCodes ACTS24X7-MSE\_S10/YR warranty/support extension** offers 1 year of comprehensive support coverage for AudioCodes devices. Designed for General Electronics, this plan provides financial protection and access to expert technical assistance to minimize downtime and maintain device performance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer's warranty period.
-   **Power Surge Protection**: Includes coverage for damage caused by electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date.
-   **Number of Claims**: Unlimited claims throughout the coverage period.
-   **Claim Limit**: No specified maximum payout per claim.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options included.
-   **Repair Method**: Remote support and depot service available.
-   **Replacement Type**: Advance Hardware Replacement and Managed Spares services offered.
-   **Turnaround Time**: Fast repair and 4-hour managed spares service option.
-   **Parts Quality**: OEM parts and certified components used.

#### 📞 Claims Process

-   **How to File**: Support call ticketing via AudioCodes iSupport service desk.
-   **Support Hours**: 24/7 hotline support for urgent issues.
-   **Documentation Required**: Receipt, product info, and issue details.
-   **Claim Approval**: Timely approval managed by AudioCodes technical team.
-   **No Hassle Promise**: Efficient and direct access to expert support.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes hardware.
-   **Product Condition**: New products eligible.
-   **Purchase Requirements**: Must be purchased alongside or within a specified period of product purchase.
-   **Excluded Products**: Non-AudioCodes products and pre-existing damages not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage that does not affect function.
-   Intentional damage or misuse.
-   Commercial or business use exclusions apply.
-   Software issues, viruses, and data loss.
-   Accessories not included in original purchase.
-   Loss not covered unless theft protection included.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from AudioCodes experts.
-   **No Lemon Guarantee**: Not specified.
-   **Transferable**: Not specified.
-   **Multi-Device Discount**: Not applicable.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the allowed timeframe.
-   Provide product details and purchase receipt.
-   Receive confirmation and coverage documentation.
-   Register your product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with reliable coverage and expert support._

## Details

- **Price:** 1105.01 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1105.01 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-205)
> Updated: 2026-10-02