# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MP11X\_S9/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable coverage for your AudioCodes products ensuring continuous support and protection.**

The **AudioCodes ACTS24X7-MP11X\_S9/YR warranty extension** provides 1 year of standard protection for AudioCodes networking equipment, including power surge coverage and expert technical support. It delivers financial protection and hassle-free repair options to keep your devices operational beyond the manufacturer’s warranty period.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during coverage term
-   **Claim Limit**: Subject to terms of the plan and service agreements

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options
-   **Repair Method**: Repair and Return service; optional advance hardware replacement available
-   **Replacement Type**: New or equivalent hardware depending on availability
-   **Turnaround Time**: Standard repair turnaround; 4-hour managed spares service available optionally
-   **Parts Quality**: OEM or certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online or 24/7 hotline for urgent issues
-   **Support Hours**: 24x7 global technical support availability
-   **Documentation Required**: Proof of purchase and device details
-   **Claim Approval**: Fast approval with direct access to technical experts
-   **No Hassle Promise**: Streamlined process designed for efficient resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes networking products
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Warranty purchased with or shortly after product acquisition
-   **Excluded Products**: Commercial use exclusions not specified; refer to terms

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, and data loss
-   Loss or theft (unless additional coverage purchased)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to AudioCodes technical support

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within a specified timeframe afterwards
-   Provide product details and proof of purchase
-   Receive confirmation and coverage documentation
-   Register your warranty online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with comprehensive coverage and expert support for worry-free ownership._

## Details

- **Price:** 464.51 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 464.51 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-203)
> Updated: 2026-10-02