# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MSE\_S17/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable coverage for your AudioCodes products ensuring peace of mind and prompt support.**

The **AudioCodes ACTS24X7-MSE\_S17/YR warranty/support extension** provides 1 year of standard protection covering AudioCodes networking and communications equipment. Designed to extend your original warranty, it offers financial protection and hassle-free technical support with 24x7 access to expert engineers.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects beyond the manufacturer warranty period are covered.
-   **Power Surge Protection**: Damage from electrical surges is included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting upon activation.
-   **Number of Claims**: Unlimited claims during the coverage period.
-   **Claim Limit**: Subject to service terms and replacement policies.

#### 🔧 Service & Repairs

-   **Service Type**: Repair or replacement options available.
-   **Repair Method**: Remote support and depot service.
-   **Replacement Type**: Advanced Hardware Replacement options available.
-   **Turnaround Time**: Standard repair turnaround; managed spares service option for 4-hour replacement.
-   **Parts Quality**: OEM certified components used for repairs.

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online or 24x7 hotline.
-   **Support Hours**: 24/7 global support availability.
-   **Documentation Required**: Proof of purchase, device details.
-   **Claim Approval**: Typically processed promptly by technical support team.
-   **No Hassle Promise**: Streamlined process for customer convenience.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes communication hardware.
-   **Product Condition**: New and in-warranty products eligible.
-   **Purchase Requirements**: Must be purchased at or immediately after original product sale.
-   **Excluded Products**: Commercial misuse or pre-existing damage excluded.

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to coverage start.
-   Cosmetic damage that does not affect function.
-   Intentional damage or misuse.
-   Commercial or business misuse.
-   Software issues, viruses, or data loss.
-   Accessories not included with original purchase.
-   Loss or theft (unless covered under separate plan).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to expert AudioCodes Voice Engineers.
-   **No Lemon Guarantee**: Not specified.
-   **Transferable**: Not specified.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or immediately thereafter.
-   Provide product details and receipt for registration.
-   Receive confirmation and warranty coverage documents.
-   Register online via AudioCodes iSupport if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with comprehensive support and avoid unexpected repair costs._

## Details

- **Price:** 2139.61 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 2139.61 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-2)
> Updated: 2026-10-02