# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-IPP\_S10/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable support and extended protection for your AudioCodes products**

The **AudioCodes ACTS24X7-IPP\_S10/YR warranty/support extension** provides 1 year of comprehensive technical support and product coverage designed to protect your investment in AudioCodes devices. It offers hassle-free access to expert troubleshooting, software updates, and repair or replacement services to keep your equipment operating smoothly.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Includes coverage for damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date
-   **Number of Claims**: Unlimited support and repair claims
-   **Claim Limit**: Subject to AudioCodes standard terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including standard Repair and Return
-   **Repair Method**: Depot service with mail-in and advance hardware replacement options available
-   **Replacement Type**: New or comparable refurbished hardware provided as needed
-   **Turnaround Time**: Fast repairs facilitated by experienced technicians
-   **Parts Quality**: OEM parts and certified components used

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk and 24/7 hotline for urgent issues
-   **Support Hours**: 24x7 global technical support availability
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Prompt response and status updates provided
-   **No Hassle Promise**: Easy claim process designed to minimize downtime

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes communication products
-   **Product Condition**: New products covered; contact provider for refurbished eligibility
-   **Purchase Requirements**: Warranty extension to be purchased in accordance with AudioCodes policy
-   **Excluded Products**: Commercial misuse or pre-existing damages not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to warranty start
-   Cosmetic damage not affecting functionality
-   Intentional damage, misuse, or neglect
-   Commercial or business use outside scope of coverage
-   Software issues, viruses, and data loss
-   Accessories not included in original purchase
-   Loss or theft (unless under separate theft coverage)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to 24/7 global technical support team
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Warranty coverage is not transferable
-   **Multi-Device Discount**: Not applicable
-   **Cancel Anytime**: No pro-rated refunds after activation

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the allowed period
-   Provide product details and proof of purchase
-   Receive confirmation and coverage documentation
-   Register product online if required by AudioCodes

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and peace of mind for your AudioCodes equipment._

## Details

- **Price:** 211.15 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 211.15 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-198)
> Updated: 2026-10-02