# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S18/YR warranty/support extension 1 year

**Reliable protection and technical support for your investment**

The **AudioCodes ACTS24X7-M4K\_S18/YR warranty/support extension** provides 1 year of Level 2-4 remote technical support and extended warranty coverage for deployed products. It ensures financial protection and hassle-free repairs with comprehensive support options, including software updates and hardware replacement.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting at purchase
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: As specified by the protection plan terms

#### 🔧 Service & Repairs

-   **Service Type**: Remote technical support and hardware replacement options
-   **Repair Method**: Advance hardware replacement and repair and return services
-   **Replacement Type**: New or refurbished equipment as per policy
-   **Turnaround Time**: Including 4-hour Managed Spares service for urgent cases
-   **Parts Quality**: OEM or certified components used

#### 📞 Claims Process

-   **How to File**: Via dedicated support channels available 24x7 for urgent issues and business hours for others
-   **Support Hours**: 24/7 for urgent priority, Monday-Friday 8 AM to 5 PM local time for others
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Timely approval supported by experienced Global Support team
-   **No Hassle Promise**: Streamlined support ensuring customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including deployed AudioCodes products
-   **Product Condition**: New and deployed products eligible
-   **Purchase Requirements**: Must be enrolled for coverage as specified by vendor
-   **Excluded Products**: Products not deployed or outside of warranty scope

#### ❌ What's Not Covered

-   Pre-existing damage or defects before warranty extension
-   Cosmetic damages that do not affect functionality
-   Intentional damage, misuse, or abuse
-   Commercial use outside approved scope
-   Software issues, viruses, or data loss
-   Accessories not originally purchased with product
-   Loss unless theft protection included

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to expert Global Support team

#### 📦 How to Purchase

-   Purchase with original product or as offered during deployment
-   Provide required product details and proof of purchase
-   Receive confirmation and detailed coverage documentation
-   Register product online if required by vendor

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with extended coverage and expert support._

## Details

- **Price:** 2892.7 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 2892.70 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-19)
> Updated: 2026-10-02