# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S5/YR Warranty Support Extension

**Reliable protection for your AudioCodes products**

The **AudioCodes ACTS24X7-M9K\_S5/YR Warranty Support Extension** provides 1 year of comprehensive technical support and repair services for AudioCodes products, ensuring your investment is protected against mechanical and electrical failures. This plan offers hassle-free repairs and access to expert guidance for sustained product performance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage includes repair or replacement for component defects and failures beyond the manufacturer warranty period.
-   **Power Surge Protection**: Damage resulting from electrical surges is included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date.
-   **Number of Claims**: Unlimited support calls and claims.
-   **Claim Limit**: Subject to standard repair and replacement options without explicit maximum payout specified.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement services including Standard Repair and Return.
-   **Repair Method**: Remote troubleshooting and depot repair service.
-   **Replacement Type**: Refurbished or comparable models may be provided.
-   **Turnaround Time**: Expedited support with optional 4-hour Managed Spares service available.
-   **Parts Quality**: OEM parts and certified components used for repairs.

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online ticketing or 24x7 hotline.
-   **Support Hours**: 24/7 availability for urgent issues.
-   **Documentation Required**: Purchase receipt and product details.
-   **Claim Approval**: Prompt response and resolution from expert Voice Engineers.
-   **No Hassle Promise**: Streamlined process focused on fast, effective support.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes products.
-   **Product Condition**: New products eligible; refurbished subject to approval.
-   **Purchase Requirements**: Warranty extension must be purchased before or within manufacturer warranty expiry.
-   **Excluded Products**: Commercial use and pre-existing damage excluded.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage that does not affect function.
-   Intentional damage or misuse.
-   Commercial or business use.
-   Software issues, viruses, data loss.
-   Accessories not included in the original purchase.
-   Loss or theft (not included in this standard protection).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support provided by AudioCodes experts.
-   **No Lemon Guarantee**: Not specified.
-   **Transferable**: Warranty is transferable to a new owner within terms.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or to extend existing manufacturer warranty.
-   Provide product details and receipt during purchase.
-   Receive confirmation and coverage documentation.
-   Register product online as needed for support access.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with the AudioCodes extended warranty._

## Details

- **Price:** 527.86 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 527.86 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-188)
> Updated: 2026-10-02