# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS9X5-ARM\_S43/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection for your AudioCodes products to ensure seamless operation and value retention.**

The **AudioCodes ACTS9X5-ARM\_S43/YR warranty/support extension** provides 1 year of comprehensive support and repair coverage, including free access to software updates and various hardware replacement options. Designed for AudioCodes products, this plan offers financial protection and hassle-free resolution of operational issues through expert technical support.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period
-   **Power Surge Protection**: Damage from electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to terms of plan and service availability

#### 🔧 Service & Repairs

-   **Service Type**: Standard Repair and Return service with optional Managed Spares or Advance Hardware Replacement
-   **Repair Method**: Depot service with options for advance hardware replacement
-   **Replacement Type**: New or equivalent refurbished components
-   **Turnaround Time**: Variable, including optional 4-hour Managed Spares service
-   **Parts Quality**: OEM or certified replacement parts

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk or 24x7 hotline for urgent issues
-   **Support Hours**: 9x5 remote support with 24x7 options for critical issues
-   **Documentation Required**: Receipt, service ticket, and device information
-   **Claim Approval**: Typically prompt response by technical support team
-   **No Hassle Promise**: Efficient and direct access to expert engineers for problem resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes hardware products
-   **Product Condition**: New devices covered; refurbished eligibility subject to terms
-   **Purchase Requirements**: Must be purchased prior to or with eligible products
-   **Excluded Products**: Commercial use and pre-existing damages not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use exclusions
-   Software issues, viruses, or data loss
-   Accessories not originally purchased with the device
-   Loss unless theft coverage is specified

#### 🎁 Additional Benefits

-   **Tech Support**: Access to dedicated technical experts with 9x5 and 24x7 emergency support hotline

#### 📦 How to Purchase

-   Purchase alongside your AudioCodes product or within the allowed period
-   Provide product details and proof of purchase
-   Receive confirmation and protection plan documentation
-   Register product via AudioCodes portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with reliable support and repair services._

## Details

- **Price:** 809.39 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 809.39 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-185)
> Updated: 2026-10-02