# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MSE\_S24/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS24X7-MSE\_S24/YR warranty/support extension** provides 1 year of Standard Protection coverage for your AudioCodes networking equipment. This extension ensures financial protection and hassle-free resolution of hardware and software issues beyond the manufacturer warranty period, giving you peace of mind and expert technical support.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Advance Hardware Replacement and Repair and Return services
-   **Replacement Type**: New or equivalent hardware as required
-   **Turnaround Time**: Includes optional 4-hour Managed Spares service
-   **Parts Quality**: Certified AudioCodes components

#### 📞 Claims Process

-   **How to File**: Access support and claims through AudioCodes iSupport service desk
-   **Support Hours**: 24/7 hotline support for urgent issues
-   **Documentation Required**: Purchase receipt and device details
-   **Claim Approval**: Timely review and coordination by AudioCodes Voice Engineers
-   **No Hassle Promise**: Dedicated technical support to resolve issues efficiently

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes networking and communication devices
-   **Product Condition**: New and eligible hardware per AudioCodes policy
-   **Purchase Requirements**: Must purchase within warranty eligibility period
-   **Excluded Products**: Commercial misuse and pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use outside coverage terms
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss (theft coverage not included in Standard Protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support through dedicated AudioCodes team

#### 📦 How to Purchase

-   Purchase with product or within specified timeframe
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documents
-   Register online via AudioCodes portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty support._

## Details

- **Price:** 4187.73 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 4187.73 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-18)
> Updated: 2026-10-02