# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SPS\_S6/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-SPS\_S6/YR warranty/support extension** provides 1 year of comprehensive standard protection for AudioCodes equipment. This plan ensures your products stay up-to-date and covered against mechanical and electrical failures beyond the manufacturer warranty, offering hassle-free repairs and technical expertise.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component defects and failures covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: No maximum payout per claim specified

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options
-   **Repair Method**: Remote support, repair and return, advance hardware replacement available
-   **Replacement Type**: Refurbished or comparable model replacements
-   **Turnaround Time**: Options include 4-hour managed spares service
-   **Parts Quality**: OEM parts and certified components used

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk and 24x7 hotline
-   **Support Hours**: 24/7 hotline for urgent issues, remote support available
-   **Documentation Required**: Purchase receipt and product details likely required
-   **Claim Approval**: Fast resolution by AudioCodes Voice Engineers
-   **No Hassle Promise**: Streamlined support and updates through service desk

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes network and communication equipment
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Must purchase warranty extension with or shortly after product purchase
-   **Excluded Products**: Commercial use limitations or pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use exclusions if applicable
-   Software issues, viruses, data loss
-   Accessories not originally purchased
-   Loss unless theft coverage included (not included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support included
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within authorized timeframe
-   Provide product details and purchase receipt
-   Receive confirmation and warranty documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your AudioCodes investment and enjoy worry-free ownership with expert support and reliable coverage._

## Details

- **Price:** 6686.29 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 6686.29 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-177)
> Updated: 2026-10-02