# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S34/YR warranty/support extension 1 license(s) 1 year(s)

**Comprehensive coverage with reliable technical support**

The **AudioCodes ACTS24X7-M9K\_S34/YR warranty/support extension** offers 1-year extended protection for AudioCodes products, ensuring financial security against mechanical and electrical failures beyond the manufacturer warranty. This plan delivers hassle-free repairs, access to software updates, and expert technical assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Damage caused by electrical surges included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage from activation date.
-   **Number of Claims**: Unlimited claims allowed during coverage period.
-   **Claim Limit**: Subject to terms of the protection plan agreement.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and standard hardware replacement options.
-   **Repair Method**: Remote support and Repair and Return service.
-   **Replacement Type**: Refurbished or comparable model where applicable.
-   **Turnaround Time**: Varies by service option, including optional advance hardware replacement.
-   **Parts Quality**: Certified components and OEM parts used.

#### 📞 Claims Process

-   **How to File**: Claims submitted via AudioCodes iSupport service desk or 24x7 hotline.
-   **Support Hours**: 24/7 phone support for urgent issues.
-   **Documentation Required**: Proof of purchase, device details, and incident description.
-   **Claim Approval**: Typically processed promptly upon receipt of required information.
-   **No Hassle Promise**: Streamlined support and resolution process.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics products from AudioCodes.
-   **Product Condition**: New products eligible.
-   **Purchase Requirements**: Warranty extension must be purchased within specified time frame of product purchase.
-   **Excluded Products**: Commercial or non-AudioCodes products excluded.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage not affecting function.
-   Intentional damage or misuse.
-   Commercial or business use.
-   Software issues, viruses, and data loss.
-   Accessories not included with original purchase.
-   Loss not related to theft protection.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support with expert voice engineers.
-   **Transferable**: Warranty benefits transferable to a new owner.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the eligible timeframe.
-   Provide product details and purchase receipt at registration.
-   Receive confirmation and coverage documents electronically.
-   Register your product through the AudioCodes support portal as needed.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with comprehensive extended support from AudioCodes._

## Details

- **Price:** 24605.54 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 24605.54 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-170)
> Updated: 2026-10-02