# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S17/YR warranty/support extension 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-M4K\_S17/YR** extended warranty provides 12 months of Level 2-4 remote technical support and hardware replacement options for deployed products, ensuring financial protection and fast, hassle-free service.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty period
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage from activation date
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to plan terms and replacement policies

#### 🔧 Service & Repairs

-   **Service Type**: Hardware repair, replacement, and remote technical support
-   **Repair Method**: Remote assistance and advance hardware replacement
-   **Replacement Type**: New or refurbished comparable models
-   **Turnaround Time**: 24/7 availability for urgent cases; standard turnaround for others
-   **Parts Quality**: Certified and OEM components

#### 📞 Claims Process

-   **How to File**: Via support portal or phone with AudioCodes Global Support
-   **Support Hours**: 24x7 for urgent priority; business hours for other requests
-   **Documentation Required**: Proof of purchase, device details
-   **Claim Approval**: Efficient review typically within business hours
-   **No Hassle Promise**: Streamlined process with dedicated technical expertise

#### 📱 Eligible Products

-   **Product Categories**: General Electronics from AudioCodes
-   **Product Condition**: Deployed, eligible hardware under manufacturer warranty expiration
-   **Purchase Requirements**: Warranty extension for products currently under manufacturer warranty
-   **Excluded Products**: Items with commercial use limitations or pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to warranty extension
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial or business use outside specified terms
-   Software issues, viruses, or data loss
-   Accessories not covered under original purchase
-   Loss (theft not included under this coverage)

#### 🎁 Additional Benefits

-   **Tech Support**: Expert 24/7 global remote technical support included

#### 📦 How to Purchase

-   Purchase within warranty period or before manufacturer warranty expiration
-   Submit product details and purchase receipt
-   Receive confirmation and plan documents from AudioCodes
-   Register the warranty extension online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with trusted support and avoid unexpected repair costs._

## Details

- **Price:** 302.64 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 302.64 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-17)
> Updated: 2026-10-02