# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SPS\_S23/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-SPS\_S23/YR** provides 1 year of comprehensive extended warranty coverage designed to protect your AudioCodes devices beyond the manufacturer warranty. This plan ensures financial protection and hassle-free repairs with access to expert technical support and multiple hardware replacement options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Damage from electrical surges included as part of standard protection
-   **Accidental Damage**: Not included
-   **Screen Damage**: Not included
-   **Battery Degradation**: Not specified
-   **Theft Protection**: Not included
-   **Normal Wear and Tear**: Not specified

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after the original manufacturer warranty
-   **Number of Claims**: Unlimited claims available through the support service
-   **Claim Limit**: Not specified

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options including Repair and Return, Advance Hardware Replacement, and Managed Spares
-   **Repair Method**: Remote support and onsite/hardware replacement as applicable
-   **Replacement Type**: New or equivalent hardware replacements
-   **Turnaround Time**: 4-hour Managed Spares service available
-   **Parts Quality**: Original AudioCodes parts and certified components

#### 📞 Claims Process

-   **How to File**: Via 24x7 support hotline and AudioCodes iSupport service desk ticketing
-   **Support Hours**: 24/7 global technical support availability
-   **Documentation Required**: Support ticket details, device information as requested
-   **Claim Approval**: Rapid response and resolution by expert AudioCodes engineers
-   **No Hassle Promise**: Streamlined process for quick and effective support

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes network and voice products
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: License for 1 year extension
-   **Excluded Products**: Not specified; standard warranty exclusions apply

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Accidental damage (drops, spills) not included
-   Theft and loss not covered
-   Intentional damage or misuse
-   Software issues, viruses, or data loss
-   Accessories not originally purchased

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to AudioCodes expert technical support team
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase license for 1 year warranty/support extension
-   Provide product and license details for activation
-   Receive coverage confirmation and service details
-   Register through AudioCodes if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with AudioCodes extended coverage and enjoy worry-free ownership._

## Details

- **Price:** 204.11 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 204.11 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-169)
> Updated: 2026-10-02