# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S32/YR Warranty/Support Extension 1 Year

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS24X7-M9K\_S32/YR Warranty/Support Extension** delivers comprehensive remote technical support and hardware service for AudioCodes networking products. Designed to provide financial protection and hassle-free repairs, this plan ensures your equipment stays operational with expert assistance and timely replacements.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from date of purchase
-   **Number of Claims**: Unlimited claims throughout the coverage period
-   **Claim Limit**: No specific maximum payout stated

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including Repair and Return, Advance Hardware Replacement, and Managed Spares service
-   **Repair Method**: Depot service with option for advance replacement or managed spares
-   **Replacement Type**: New or equivalent refurbished parts or units
-   **Turnaround Time**: Includes a 4-hour Managed Spares option for urgent replacements
-   **Parts Quality**: Genuine AudioCodes OEM and certified components

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk and 24x7 hotline
-   **Support Hours**: 24/7 support availability for urgent issues
-   **Documentation Required**: Receipt and product information
-   **Claim Approval**: Prompt evaluation by AudioCodes technical team
-   **No Hassle Promise**: Simplified claims with direct access to experts

#### 📱 Eligible Products

-   **Product Categories**: Networking and general electronics products by AudioCodes
-   **Product Condition**: New products covered
-   **Purchase Requirements**: Must be purchased with or soon after product acquisition
-   **Excluded Products**: Commercial use and pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Software issues, viruses, and data loss
-   Accessories not included in original purchase
-   Loss or theft (not covered under this standard protection plan)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 remote technical support from certified AudioCodes engineers

#### 📦 How to Purchase

-   Purchase with the product or within a short period after
-   Provide product details and proof of purchase
-   Receive coverage confirmation and documentation

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 8854.05 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 8854.05 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-166)
> Updated: 2026-10-02