# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SPS\_S1/YR Warranty/Support Extension 1 License(s) 1 Year(s)

**Reliable extended support and protection for your AudioCodes products.**

The **AudioCodes ACTS24X7-SPS\_S1/YR Warranty/Support Extension** provides comprehensive technical support and repair coverage for AudioCodes devices. Designed for professional users, it ensures prompt issue resolution and ongoing product updates, giving you financial protection and hassle-free service for one full year.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for defects and failures beyond the manufacturer warranty period
-   **Power Surge Protection**: Protection against damages from electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Not specified

#### 🔧 Service & Repairs

-   **Service Type**: Repair and standard replacement options
-   **Repair Method**: Remote support with options for Repair and Return or Advance Hardware Replacement
-   **Replacement Type**: New or equivalent parts and hardware
-   **Turnaround Time**: Includes a 4-hour managed spares service option
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk and 24x7 hotline for urgent issues
-   **Support Hours**: 24/7 global technical support
-   **Documentation Required**: Proof of purchase, device details, and issue description
-   **Claim Approval**: Prompt evaluation and updates via the service desk
-   **No Hassle Promise**: Efficient and straightforward process focused on fast resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes communication products
-   **Product Condition**: New devices covered
-   **Purchase Requirements**: Must be purchased along with or within the warranty extension period for eligible products
-   **Excluded Products**: Commercial use limitations and pre-existing damages not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, and data loss
-   Cosmetic damage not affecting function
-   Accessories not included in original purchase
-   Loss unless theft protection is specifically included (not applicable here)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to global AudioCodes Voice Engineers
-   **Transferable**: Coverage may be transferred to new owner if applicable
-   **Cancel Anytime**: May include pro-rated refunds subject to terms

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within warranty extension timeframe
-   Provide product details and proof of purchase at time of order
-   Receive confirmation and warranty documentation via email
-   Register your product online for streamlined claims and support access

#### 📄 Terms & Conditions

Full terms and conditions are available upon purchase. Coverage is subject to the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and enjoy worry-free ownership of your AudioCodes products._

## Details

- **Price:** 239.3 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 239.30 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-165)
> Updated: 2026-10-02