# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SPS\_S13 /YR warranty / support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-SPS\_S13 1-Year Extended Warranty** provides comprehensive coverage for AudioCodes devices, ensuring peace of mind through financial protection and hassle-free support. This plan offers 24/7 remote technical assistance and access to software updates, patches, and various hardware replacement options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Protection against damage caused by electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the contract activation date.
-   **Number of Claims**: Unlimited claims during coverage term.
-   **Claim Limit**: Subject to terms of service and coverage limits.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including Standard Repair and Return service.
-   **Repair Method**: Depot repair service with optional Advanced Hardware Replacement or Managed Spares.
-   **Replacement Type**: Refurbished or comparable replacement units.
-   **Turnaround Time**: Options include standard repair timelines and a 4-hour Managed Spares service.
-   **Parts Quality**: Use of OEM parts and certified components.

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk online or via 24x7 hotline.
-   **Support Hours**: 24/7 hotline support for urgent issues.
-   **Documentation Required**: Purchase receipt and product details.
-   **Claim Approval**: Timely review and updates via the support portal.
-   **No Hassle Promise**: Streamlined claim process designed for customer ease.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics covered under AudioCodes products.
-   **Product Condition**: New products eligible for coverage.
-   **Purchase Requirements**: Warranty must be purchased as per AudioCodes policy.
-   **Excluded Products**: Products with pre-existing damage or commercial use exclusions.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage that does not affect function.
-   Intentional damage or misuse.
-   Commercial or business use exclusions.
-   Software issues, viruses, or data loss.
-   Accessories not included in the original purchase.
-   Loss unless theft coverage included.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 Global Support team providing expert assistance.

#### 📦 How to Purchase

-   Purchase warranty coverage at time of product purchase or within specified timeframe.
-   Provide product details and receipt for activation.
-   Receive confirmation and coverage documents.
-   Register product online if required by AudioCodes.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your AudioCodes investment and enjoy worry-free ownership with comprehensive support and coverage._

## Details

- **Price:** 1935.51 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1935.51 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-161)
> Updated: 2026-10-02