# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SPS\_S12/YR warranty/support extension 1 license(s) 1 year(s)

**Comprehensive support and protection for your AudioCodes products.**

The **AudioCodes ACTS24X7-SPS\_S12/YR warranty/support extension** offers 1 year of expert remote technical support and warranty coverage for AudioCodes hardware, ensuring financial protection and hassle-free issue resolution for your General Electronics devices.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting at purchase
-   **Number of Claims**: Unlimited claims within coverage period
-   **Claim Limit**: Subject to standard warranty terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Remote support with hardware replacement options including Repair and Return, Advance Hardware Replacement, or Managed Spares
-   **Replacement Type**: New or refurbished components depending on case
-   **Turnaround Time**: Includes a 4-hour Managed Spares service option
-   **Parts Quality**: OEM parts and certified components used

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk for ticketing and status updates
-   **Support Hours**: 24/7 hotline support available for urgent issues
-   **Documentation Required**: Receipt and product details needed
-   **Claim Approval**: Fast processing with technical expertise
-   **No Hassle Promise**: Streamlined process for quick resolutions

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes General Electronics products
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Must be purchased and registered appropriately
-   **Excluded Products**: Items with pre-existing damage or used commercially may be excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use exclusions
-   Software issues, viruses, or data loss
-   Accessories not on original purchase
-   Loss except theft coverage (not included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical support included

#### 📦 How to Purchase

-   Purchase with product or within designated timeframe
-   Provide product details and receipt
-   Receive confirmation and coverage documentation
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable coverage and enjoy worry-free ownership of your AudioCodes products._

## Details

- **Price:** 1020.54 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1020.54 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-159)
> Updated: 2026-10-02