# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S29/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M9K\_S29/YR warranty/support extension** provides 1 year of comprehensive coverage and technical support for AudioCodes devices. This plan ensures peace of mind by protecting your investment from operational issues with fast, hassle-free repairs and remote assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Damage from electrical surges is included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the activation date.
-   **Number of Claims**: Unlimited claims during the plan term.
-   **Claim Limit**: Subject to terms and conditions of the warranty plan.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available.
-   **Repair Method**: Remote support with options for hardware replacement including Repair and Return, Advance Hardware Replacement, and Managed Spares.
-   **Replacement Type**: Use of certified, equivalent replacement parts or devices.
-   **Turnaround Time**: Fast service priority through 24x7 support channels.
-   **Parts Quality**: OEM parts and certified components assured.

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk for ticketing and status updates.
-   **Support Hours**: 24/7 hotline support for urgent issues.
-   **Documentation Required**: Proof of purchase, product details, and incident information.
-   **Claim Approval**: Streamlined approval process backed by expert Voice Engineers.
-   **No Hassle Promise**: Dedicated assistance ensures smooth resolution.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes hardware.
-   **Product Condition**: New products registered for the extended warranty.
-   **Purchase Requirements**: Must purchase the plan within the specified timeframe of product acquisition.
-   **Excluded Products**: Commercial misuse and pre-existing damages not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage that does not affect device functionality.
-   Intentional damage or misuse.
-   Commercial or business use exclusions apply.
-   Software issues, viruses, and data loss.
-   Accessories not included in the original purchase.
-   Loss not covered unless theft coverage is specified.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from AudioCodes experts.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within designated purchase period.
-   Provide product details and proof of purchase.
-   Receive confirmation and warranty coverage documentation.
-   Register your product online if required for coverage activation.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended support._

## Details

- **Price:** 12922.12 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 12922.12 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-158)
> Updated: 2026-10-02