# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SPS\_S10/YR Warranty Support Extension

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-SPS\_S10/YR Warranty Support Extension** provides comprehensive Standard Protection coverage for AudioCodes networking products. This 1-year plan extends your device’s warranty to cover mechanical and electrical failures beyond the manufacturer’s warranty, ensuring hassle-free repairs and ongoing technical assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for component failures and defects after the manufacturer warranty expires.
-   **Power Surge Protection**: Protection against electrical surges causing damage.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the purchase date.
-   **Number of Claims**: Unlimited claims within the plan term.
-   **Claim Limit**: Subject to terms and conditions of the protection plan.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available.
-   **Repair Method**: Remote support and Advance Hardware Replacement options.
-   **Replacement Type**: Replacement with new or equivalent hardware.
-   **Turnaround Time**: 24x7 support with managed spares and advance replacement for fast resolution.
-   **Parts Quality**: OEM and certified components used.

#### 📞 Claims Process

-   **How to File**: Access support via 24x7 hotline or AudioCodes iSupport service desk.
-   **Support Hours**: 24/7 availability for urgent issues.
-   **Documentation Required**: Proof of purchase and device information.
-   **Claim Approval**: Rapid approval aimed for urgent operational issues.
-   **No Hassle Promise**: Streamlined support with direct access to engineers.

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes networking and general electronics products.
-   **Product Condition**: New products eligible for coverage.
-   **Purchase Requirements**: Plan must be purchased within warranty period.
-   **Excluded Products**: Non-AudioCodes devices and products used for commercial resale.

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to plan purchase.
-   Cosmetic damage that does not affect product function.
-   Intentional damage or misuse of the product.
-   Commercial or business use beyond standard consumer warranty.
-   Software issues, viruses, or data loss.
-   Accessories not originally included with product purchase.
-   Loss or theft (not covered under Standard Protection).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from AudioCodes engineers.
-   **No Lemon Guarantee**: Not applicable.
-   **Transferable**: Plan may be transferable to new owner upon request.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Pro-rated refunds available upon cancellation.

#### 📦 How to Purchase

-   Purchase at the time of product acquisition or within warranty eligibility period.
-   Provide product details and purchase receipt to activate coverage.
-   Receive confirmation and coverage documentation.
-   Register product online if required by AudioCodes.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 34487.17 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 34487.17 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-157)
> Updated: 2026-10-02