# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S27/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS24X7-M9K\_S27/YR warranty/support extension** provides comprehensive standard protection for AudioCodes products with a 1-year coverage term. It offers financial protection and hassle-free repairs through expert technical support and software updates, ensuring your investment stays secure.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage from activation date
-   **Number of Claims**: Unlimited claims supported
-   **Claim Limit**: Subject to plan terms and maximum allowable payouts

#### 🔧 Service & Repairs

-   **Service Type**: Repair and return or advance hardware replacement options
-   **Repair Method**: Depot service with mail-in repairs
-   **Replacement Type**: New or refurbished parts or units
-   **Turnaround Time**: Standard repair turnaround times with expedited options available
-   **Parts Quality**: Use of OEM and certified replacement parts

#### 📞 Claims Process

-   **How to File**: Submit claims via online portal and 24x7 hotline support
-   **Support Hours**: 24/7 global technical support available
-   **Documentation Required**: Proof of purchase and device information
-   **Claim Approval**: Typically within 24-48 hours
-   **No Hassle Promise**: Streamlined claims process designed for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes devices
-   **Product Condition**: New devices eligible for coverage
-   **Purchase Requirements**: Warranty must be purchased at or near time of product purchase
-   **Excluded Products**: Commercial use and pre-existing damage are not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Cosmetic damage that does not affect functionality
-   Commercial or business use
-   Software issues, viruses, and data loss
-   Accessories not included with the original device purchase
-   Loss or theft (unless theft coverage is added)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from AudioCodes experts
-   **Transferable**: Plan may be transferable to a new owner
-   **No Lemon Guarantee**: Available upon multiple failed repairs (subject to terms)

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the allowable period
-   Provide product details and proof of purchase
-   Receive confirmation and coverage documentation
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 6461.07 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 6461.07 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-154)
> Updated: 2026-10-02