# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides one year of hardware and software support for AudioCodes products, ensuring financial protection and hassle-free repairs beyond the manufacturer warranty. This contract is designed to offer direct customer access to technical experts and seamless service.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Included damage protection from electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to plan terms and device value

#### 🔧 Service & Repairs

-   **Service Type**: Repair and hardware replacement options
-   **Repair Method**: Depot service with mail-in or carry-in options
-   **Replacement Type**: New or refurbished components
-   **Turnaround Time**: Typically 4-hour or Next Business Day response for hardware replacement
-   **Parts Quality**: OEM and certified parts used for repairs

#### 📞 Claims Process

-   **How to File**: Via online portal or customer support hotline
-   **Support Hours**: 24/7 technical support availability
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Quick assessment and approval process
-   **No Hassle Promise**: Streamlined claims handling for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes hardware products
-   **Product Condition**: New products covered; refurbished by approval
-   **Purchase Requirements**: Contract must be purchased before manufacturer warranty expiration
-   **Excluded Products**: Commercial use and pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss unless theft protection is included

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 direct access to technical experts

#### 📦 How to Purchase

-   Purchase with audioCodes hardware or within the warranty period
-   Provide product and purchase receipt details
-   Receive confirmation and coverage documentation
-   Register product online if required to activate coverage

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy peace of mind with comprehensive technical support for your AudioCodes products._

## Details

- **Price:** 3547.25 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3547.25 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-151)
> Updated: 2026-10-02