# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S25/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable coverage for your AudioCodes products with financial protection and expert support**

The **AudioCodes ACTS24X7-M9K\_S25/YR warranty/support extension** offers 1 year of comprehensive support and repair services for AudioCodes devices. Designed to extend and enhance your product warranty, it ensures hassle-free repairs, software updates, and expert technical assistance to protect your investment in networking equipment.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting upon purchase
-   **Number of Claims**: Unlimited support and claims via service desk
-   **Claim Limit**: Subject to contract terms and repair options

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including Standard Repair and Return
-   **Repair Method**: Depot mail-in or advance hardware replacement service options
-   **Replacement Type**: New or refurbished hardware based on service level
-   **Turnaround Time**: Includes options for 4-hour Managed Spares service
-   **Parts Quality**: Genuine AudioCodes parts and certified components

#### 📞 Claims Process

-   **How to File**: Online iSupport service desk with ticketing and status updates
-   **Support Hours**: 24/7 hotline for urgent issues
-   **Documentation Required**: Proof of purchase, product details, issue description
-   **Claim Approval**: Typically fast and managed by technical experts
-   **No Hassle Promise**: Streamlined, expert-driven resolution process

#### 📱 Eligible Products

-   **Product Categories**: General Electronics - AudioCodes network devices
-   **Product Condition**: New and eligible AudioCodes hardware
-   **Purchase Requirements**: Coverage applies to products registered with AudioCodes
-   **Excluded Products**: Commercial misuse or unauthorized modifications excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting function
-   Intentional damage, misuse, or abuse
-   Commercial use outside contract terms
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss unless covered under theft policy (not included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical support included
-   **No Lemon Guarantee**: Not applicable
-   **Transferable**: Coverage transfer options available per policy
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Policies subject to terms

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within warranty period
-   Provide product details and purchase receipt
-   Receive confirmation and digital coverage documents
-   Register your product online through the AudioCodes portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with expert support and enjoy worry-free ownership._

## Details

- **Price:** 4624.1 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 4624.10 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-150)
> Updated: 2026-10-02