# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S37/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-SMTP\_S37 warranty/support extension** provides comprehensive 1-year coverage, including access to qualified technical support and software updates. Designed for AudioCodes networking and communication equipment, it ensures financial protection and hassle-free repair services.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Protection against electrical surge damage as part of standard protection.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date.
-   **Number of Claims**: Unlimited claims during the coverage period.
-   **Claim Limit**: No specified maximum payout per claim.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including hardware replacement.
-   **Repair Method**: Options include mail-in, depot service, and advance hardware replacement.
-   **Replacement Type**: New or refurbished devices depending on availability.
-   **Turnaround Time**: Fast repairs with optional 4-hour managed spares service.
-   **Parts Quality**: Use of OEM parts and certified components.

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk for ticketing and updates.
-   **Support Hours**: 24/7 hotline for urgent issues.
-   **Documentation Required**: Proof of purchase and incident details.
-   **Claim Approval**: Prompt review and status updates provided.
-   **No Hassle Promise**: Streamlined process for quick resolution.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics, specifically AudioCodes network hardware.
-   **Product Condition**: New products eligible.
-   **Purchase Requirements**: Must be purchased alongside or shortly after the product.
-   **Excluded Products**: Commercial use restrictions not specified.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Intentional damage or misuse.
-   Software issues, viruses, or data loss.
-   Loss not including theft (theft not covered).

#### 🎁 Additional Benefits

-   **Tech Support**: Access to a global team of AudioCodes Voice Engineers 24/7.
-   **Transferable**: Not specified.
-   **No Lemon Guarantee**: Not specified.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase with your product or shortly after.
-   Provide product details and receipt for registration.
-   Receive confirmation and support documentation.
-   Register product through AudioCodes channels if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your AudioCodes investment and enjoy worry-free ownership with expert support and financial protection._

## Details

- **Price:** 40645.59 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 40645.59 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-147)
> Updated: 2026-10-02