# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S23/YR Warranty/Support Extension 1 license(s) 1 year(s)

**Reliable protection to safeguard your investment and ensure uninterrupted support.**

The **AudioCodes ACTS24X7-M9K\_S23/YR Warranty** provides comprehensive standard protection for your AudioCodes products, offering 1 year of coverage that includes technical support, software updates, and hardware repair services. This plan helps reduce unexpected costs and ensures your equipment stays operational with expert assistance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty.
-   **Power Surge Protection**: Protection against damage caused by electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date.
-   **Number of Claims**: Unlimited claims within the coverage period.
-   **Claim Limit**: Subject to individual claim assessment and plan terms.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including standard Repair and Return.
-   **Repair Method**: Mail-in or depot repair service.
-   **Replacement Type**: May include refurbished or comparable models.
-   **Turnaround Time**: Timely repair or replacement facilitated by the Global Support team.
-   **Parts Quality**: Use of OEM or certified replacement components.

#### 📞 Claims Process

-   **How to File**: Via the AudioCodes iSupport service desk or 24x7 hotline.
-   **Support Hours**: 24/7 availability for urgent issues.
-   **Documentation Required**: Proof of purchase, device information.
-   **Claim Approval**: Typically prompt approval through dedicated support channels.
-   **No Hassle Promise**: Streamlined claims process for customer satisfaction.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes hardware supported under this plan.
-   **Product Condition**: New products eligible.
-   **Purchase Requirements**: Coverage applies for products purchased with the plan.
-   **Excluded Products**: Commercial uses or pre-existing damage not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not listed on original purchase
-   Loss (unless covered under theft protection, not included here)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support by AudioCodes experts

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the specified timeframe
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documentation

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable coverage and enjoy worry-free ownership._

## Details

- **Price:** 3659.87 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3659.87 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-146)
> Updated: 2026-10-02