# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S36/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-SMTP\_S36/YR warranty/support extension** provides comprehensive technical support and repair coverage for AudioCodes devices. Designed for general electronics, this plan safeguards your investment with fast issue resolution and ensures your products stay up-to-date with the latest software updates.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to terms of repair and replacement services

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Mail-in and advance hardware replacement options
-   **Replacement Type**: Refurbished or comparable models
-   **Turnaround Time**: Fast repairs with options for 4-hour managed spares service
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Access support via 24/7 hotline and AudioCodes iSupport service desk
-   **Support Hours**: 24/7 hotline for urgent issues
-   **Documentation Required**: Proof of purchase and device information
-   **Claim Approval**: Prompt response and status updates provided
-   **No Hassle Promise**: Streamlined process with expert assistance

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes communication devices
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Warranty extension purchased with or within specified timeframe after product purchase
-   **Excluded Products**: Products with pre-existing damage or commercial use excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Cosmetic damage not affecting function
-   Commercial or business use
-   Software issues, viruses, or data loss
-   Accessories not part of original purchase
-   Loss unless theft coverage included

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from AudioCodes voice engineers
-   **Transferable**: Coverage can be transferred to a new owner

#### 📦 How to Purchase

-   Purchase with your product or within specified timeframe
-   Provide product details and proof of purchase
-   Receive confirmation and coverage documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy expert support with the AudioCodes extended warranty plan._

## Details

- **Price:** 28082.41 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 28082.41 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

---

> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-145)
> Updated: 2026-10-02