# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S1/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M9K\_S1/YR warranty/support extension** provides comprehensive service coverage including hardware repair and software updates, ensuring your AudioCodes devices are maintained with minimal downtime. Designed for customers seeking 1 year of extended support, this plan offers financial protection and hassle-free repairs beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects are covered after the manufacturer warranty period.
-   **Power Surge Protection**: Damage resulting from electrical surges is included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the warranty activation date.
-   **Number of Claims**: Unlimited claims supported within the term.
-   **Claim Limit**: Subject to service plan terms and conditions.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement services.
-   **Repair Method**: Remote support with options including Repair and Return or Advance Hardware Replacement.
-   **Replacement Type**: Refurbished or comparable hardware provided when needed.
-   **Turnaround Time**: Managed spares and 4-hour services available for faster resolution.
-   **Parts Quality**: OEM or certified components used for repairs.

#### 📞 Claims Process

-   **How to File**: Submit claims through the AudioCodes iSupport service desk online.
-   **Support Hours**: 24/7 hotline support for urgent issues.
-   **Documentation Required**: Proof of purchase and issue details.
-   **Claim Approval**: Quick response with direct access to expert engineers.
-   **No Hassle Promise**: Streamlined process to minimize downtime.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics such as AudioCodes hardware devices.
-   **Product Condition**: New products eligible for extended coverage.
-   **Purchase Requirements**: Warranty extension must be purchased within policy guidelines.
-   **Excluded Products**: Commercial misuse and pre-existing damage are not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use not eligible
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss or theft (unless specifically covered)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical assistance from AudioCodes experts.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within allotted time frame.
-   Provide purchase proof and product details at time of purchase.
-   Receive confirmation and coverage documentation promptly.
-   Register your plan online if required to activate benefits.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 232.27 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 232.27 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-141)
> Updated: 2026-10-02