# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-MSE\_S22/YR Warranty/Support Extension 1 Year

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-MSE\_S22/YR Warranty/Support Extension** provides comprehensive coverage for AudioCodes devices, ensuring financial protection and hassle-free service beyond the manufacturer warranty. Designed for general electronics, this 1-year plan includes expert remote support and hardware repair or replacement options, helping maintain continuous operation and peace of mind.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component defects and failures covered after manufacturer warranty expiration
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting upon purchase activation
-   **Number of Claims**: Unlimited claims supported within the coverage period
-   **Claim Limit**: Subject to AudioCodes policy and plan terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, and support services
-   **Repair Method**: Remote assistance and depot service options
-   **Replacement Type**: New or refurbished hardware according to availability
-   **Turnaround Time**: Includes a 4-hour Managed Spares option for expedited service
-   **Parts Quality**: OEM parts and certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk online or hotline
-   **Support Hours**: 24/7 hotline support for urgent issues
-   **Documentation Required**: Purchase receipt and product information
-   **Claim Approval**: Timely assessment by AudioCodes support engineers
-   **No Hassle Promise**: Streamlined process for efficient claim resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes hardware
-   **Product Condition**: New products covered; check with provider for exceptions
-   **Purchase Requirements**: Must be purchased as an extension during or shortly after initial product purchase
-   **Excluded Products**: Commercial use or pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to coverage start
-   Intentional damage or misuse
-   Software issues, viruses, or data loss
-   Accessories not listed on original purchase
-   Loss unless theft coverage included (not applicable here)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to AudioCodes global support team for fast resolution

#### 📦 How to Purchase

-   Purchase during or within the warranty extension period
-   Provide product details and proof of purchase
-   Receive confirmation and electronic coverage documentation
-   Register product with AudioCodes if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable coverage and enjoy worry-free ownership._

## Details

- **Price:** 3188.31 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3188.31 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-14)
> Updated: 2026-10-02