# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S32/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection for your electronics investment**

The **AudioCodes ACTS24X7-SMTP\_S32/YR warranty extension** provides 1-year coverage primarily for General Electronics, delivering financial protection and hassle-free repairs with access to expert support and maintenance services.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty.
-   **Power Surge Protection**: Damage from electrical surges is included.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date.
-   **Number of Claims**: Unlimited claims supported.
-   **Claim Limit**: No maximum payout limits specified.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available.
-   **Repair Method**: Remote support and depot repair services.
-   **Replacement Type**: May include repair or advance hardware replacement options.
-   **Turnaround Time**: Fast resolution with optional 4-hour managed spares service.
-   **Parts Quality**: Certified and genuine parts used.

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk online or via hotline.
-   **Support Hours**: 24/7 hotline support for urgent issues.
-   **Documentation Required**: Receipt and product info needed.
-   **Claim Approval**: Typically processed promptly by Voice Engineers.
-   **No Hassle Promise**: Streamlined and efficient claims process.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics and AudioCodes products.
-   **Product Condition**: New products eligible.
-   **Purchase Requirements**: Must be purchased prior to or with coverage extension.
-   **Excluded Products**: Coverage excludes commercial misuse and pre-existing damage.

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial or business use excluded
-   Software issues, viruses, data loss excluded
-   Accessories not listed on original purchase
-   Loss unless part of theft coverage (not included)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 global technical support included.
-   **No Lemon Guarantee**: Not specified.
-   **Transferable**: Not specified.
-   **Multi-Device Discount**: Not specified.
-   **Cancel Anytime**: Not specified.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within a specified timeframe.
-   Provide product details and receipt upon purchase.
-   Receive confirmation and coverage documentation.
-   Register your product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and avoid unexpected repair costs._

## Details

- **Price:** 12415.38 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 12415.38 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-139)
> Updated: 2026-10-02