# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S31/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable extended protection for your AudioCodes products.**

The **AudioCodes ACTS24X7-SMTP\_S31/YR warranty/support extension** provides 1 year of comprehensive support and coverage for AudioCodes networking products, ensuring financial protection and hassle-free repairs beyond the manufacturer warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty period.
-   **Power Surge Protection**: Protection against damage caused by electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting upon purchase.
-   **Number of Claims**: Unlimited claims during coverage period.
-   **Claim Limit**: No specified maximum payout per claim.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including standard Repair and Return.
-   **Repair Method**: Depot service with options for Advance Hardware Replacement and Managed Spares.
-   **Replacement Type**: New or refurbished components as needed.
-   **Turnaround Time**: Expedited 4-hour Managed Spares service available.
-   **Parts Quality**: OEM and certified parts used for repairs.

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online or 24/7 hotline for urgent issues.
-   **Support Hours**: 24x7 global technical support availability.
-   **Documentation Required**: Proof of purchase and product details.
-   **Claim Approval**: Fast and effective resolution by specialized engineers.
-   **No Hassle Promise**: Streamlined claim handling ensuring customer satisfaction.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes networking and communications hardware.
-   **Product Condition**: New devices eligible for coverage.
-   **Purchase Requirements**: Warranty extension must be purchased prior to or within product warranty period.
-   **Excluded Products**: Commercial misuse and pre-existing damage not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to coverage.
-   Cosmetic damage not affecting function.
-   Intentional damage or misuse.
-   Commercial or business use excluded.
-   Software issues, viruses, and data loss.
-   Accessories not included with original purchase.
-   Loss unless theft coverage is included (not applicable).

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical expertise from AudioCodes Voice Engineers.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the manufacturer warranty period.
-   Provide product details and proof of purchase.
-   Receive confirmation and coverage documentation.
-   Register your product online if required for service access.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with comprehensive coverage and enjoy worry-free ownership._

## Details

- **Price:** 5686.86 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 5686.86 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-137)
> Updated: 2026-10-02