# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S27/YR Warranty/Support Extension 1 License(s) 1 Year(s)

**Comprehensive protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-SMTP\_S27/YR Warranty/Support Extension** provides 1 year of Standard Protection coverage for AudioCodes networking products. This plan delivers peace of mind through prompt, hassle-free repairs and ongoing software updates, ensuring your equipment performs reliably over time.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Repair or replacement of defective components after the manufacturer warranty expires
-   **Power Surge Protection**: Coverage for damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation
-   **Number of Claims**: Unlimited claims within coverage period
-   **Claim Limit**: Subject to service terms; no maximum payout specified

#### 🔧 Service & Repairs

-   **Service Type**: Repair and return service with optional advanced hardware replacement
-   **Repair Method**: Mail-in or depot service
-   **Replacement Type**: New or refurbished parts or units
-   **Turnaround Time**: Varies by service level; managed spares and advance replacement available
-   **Parts Quality**: OEM-certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Online via AudioCodes iSupport service desk or 24x7 hotline
-   **Support Hours**: 24/7 hotline available for urgent support
-   **Documentation Required**: Proof of purchase and relevant product information
-   **Claim Approval**: Typically expedited by expert AudioCodes engineers
-   **No Hassle Promise**: Streamlined process ensuring efficient resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics (AudioCodes products)
-   **Product Condition**: New products covered under warranty extension
-   **Purchase Requirements**: Plan purchased prior to or within warranty period
-   **Excluded Products**: Non-AudioCodes items or commercially modified products

#### ❌ What's Not Covered

-   Pre-existing damage or manufacturing defects included in original warranty
-   Cosmetic damage not affecting functionality
-   Intentional damage, misuse, or neglect
-   Commercial or business use outside of specified terms
-   Software, viruses, or data loss incidents
-   Accessories not included in original purchase
-   Loss or theft (unless separately covered)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to expert AudioCodes technical support 24/7
-   **Transferable**: Coverage can be transferred to new owners if resold

#### 📦 How to Purchase

-   Purchase when acquiring your AudioCodes product or within the allowed timeframe
-   Provide product and purchase details for plan registration
-   Receive confirmation and full coverage documentation
-   Register your product online through AudioCodes portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 56164.83 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 56164.83 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-135)
> Updated: 2026-10-02