# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S16/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable extended coverage for your AudioCodes products**

The **AudioCodes ACTS24X7-M9K\_S16/YR warranty/support extension** provides 1 year of remote technical support and hardware repair coverage, ensuring your AudioCodes General Electronics devices are protected beyond the manufacturer warranty with hassle-free service and software updates.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the extension purchase date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to AudioCodes warranty terms and service options

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options
-   **Repair Method**: Remote support and depot service
-   **Replacement Type**: Repair and return or advance hardware replacement (optional)
-   **Turnaround Time**: Includes options such as 4-hour managed spares service
-   **Parts Quality**: OEM certified components

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk online or hotline phone support
-   **Support Hours**: 24/7 hotline support for urgent issues
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Typically fast approval with expert technical evaluation
-   **No Hassle Promise**: Dedicated Voice Engineers provide assistance until resolution

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes products
-   **Product Condition**: New and supported under warranty extension terms
-   **Purchase Requirements**: License purchased as extension for covered products
-   **Excluded Products**: Not specified

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, data loss
-   Accessories not listed on original purchase
-   Loss (unless covered under specific hardware replacement service)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 Global Technical Support
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase with product or as extension license
-   Provide product details and receipt
-   Receive confirmation and coverage documents
-   Register product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with expert support and reliable coverage._

## Details

- **Price:** 1858.09 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1858.09 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-134)
> Updated: 2026-10-02