# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S24\\/YR warranty\\/support extension 1 license(s) 1 year(s)

**Reliable protection for your AudioCodes products providing peace of mind and expert support.**

The **AudioCodes ACTS24X7-SMTP\_S24\\/YR warranty support extension** offers 1 year of extended coverage for AudioCodes networking and communication devices. This plan provides financial protection with hassle-free repairs beyond the original manufacturer warranty, ensuring ongoing product reliability.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage from electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after original warranty ends
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: No specified maximum payout per claim

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available
-   **Repair Method**: Repair and Return service; options for advance hardware replacement or managed spares
-   **Replacement Type**: Repair, refurbished, or comparable unit
-   **Turnaround Time**: Varies based on service option chosen
-   **Parts Quality**: OEM and certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Through AudioCodes iSupport service desk online or via 24/7 hotline
-   **Support Hours**: 24/7 hotline support for urgent issues
-   **Documentation Required**: Purchase receipt and product details
-   **Claim Approval**: Typically rapid, based on issue severity
-   **No Hassle Promise**: Streamlined support process with dedicated engineers

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including networking hardware
-   **Product Condition**: New products
-   **Purchase Requirements**: Must purchase within warranty extension period
-   **Excluded Products**: Commercial misuse or pre-existing damage not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, data loss
-   Loss or theft (unless specified separately)
-   Cosmetic damage not affecting function

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from AudioCodes Voice Engineers
-   **Transferable**: Coverage may be transferable subject to terms

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within allowed extension period
-   Provide purchase receipt and product serial number
-   Receive confirmation and coverage documentation
-   Register product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy ongoing worry-free ownership with AudioCodes warranty support extension._

## Details

- **Price:** 4490.38 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 4490.38 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-131)
> Updated: 2026-10-02