# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S22/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-SMTP\_S22/YR warranty/support extension** provides one year of comprehensive technical support and repair coverage for AudioCodes networking equipment. Designed to offer hassle-free service and financial protection beyond the manufacturer’s warranty, this plan ensures your devices stay operational and up to date.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the original warranty period
-   **Power Surge Protection**: Damage caused by electrical surges included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting after manufacturer warranty expiration
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Not specified

#### 🔧 Service & Repairs

-   **Service Type**: Repair and return service included, with options for advance hardware replacement and managed spares
-   **Repair Method**: Remote support and depot service
-   **Replacement Type**: Repair, advance replacement or managed spares
-   **Turnaround Time**: Dependent on service selected, includes 4-hour managed spares option
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk for support call ticketing
-   **Support Hours**: 24/7 hotline support for urgent issues
-   **Documentation Required**: Purchase receipt and product information
-   **Claim Approval**: Handled by AudioCodes Global Support team with fast resolution
-   **No Hassle Promise**: Streamlined support and repair coordination

#### 📱 Eligible Products

-   **Product Categories**: Networking and general electronics products by AudioCodes
-   **Product Condition**: New and in-warranty eligible
-   **Purchase Requirements**: Purchase of support contract license
-   **Excluded Products**: Products without valid manufacturer warranty or commercial misuse

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to coverage
-   Cosmetic damage that does not affect functionality
-   Intentional damage or misuse
-   Commercial or business use beyond contract terms
-   Software issues, viruses, and data loss
-   Accessories not included in original purchase
-   Loss or theft (not covered under this Standard Protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical support by AudioCodes voice engineers

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within the applicable contract period
-   Provide product details and license information
-   Receive confirmation and support coverage documents
-   Register account on AudioCodes support portal

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and comprehensive coverage for your AudioCodes devices._

## Details

- **Price:** 3589.48 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 3589.48 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-129)
> Updated: 2026-10-02