# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M9K\_S10/YR Warranty & Support Extension 1 License 1 Year

**Reliable protection and expert support for your AudioCodes products.**

The **AudioCodes ACTS24X7-M9K\_S10/YR** warranty and support extension provides 1 year of Standard Protection coverage for AudioCodes equipment, ensuring financial protection and hassle-free repairs through access to expert remote support and hardware replacement options.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires
-   **Power Surge Protection**: Damage from electrical surges included
-   **Accidental Damage**: N/A
-   **Screen Damage**: N/A
-   **Battery Degradation**: N/A
-   **Theft Protection**: N/A
-   **Normal Wear and Tear**: N/A

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims during coverage period
-   **Claim Limit**: Subject to plan terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including Advance Hardware Replacement (optional)
-   **Repair Method**: Remote diagnostics, mail-in repair, and advance replacement
-   **Replacement Type**: New or certified refurbished components or devices
-   **Turnaround Time**: Fast resolution with optional 4-hour Managed Spares service
-   **Parts Quality**: OEM parts and certified components

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online or 24/7 hotline
-   **Support Hours**: 24/7 availability for urgent issues
-   **Documentation Required**: Purchase receipt and product details
-   **Claim Approval**: Prompt review and resolution
-   **No Hassle Promise**: Easy support process ensuring customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General Electronics—AudioCodes branded networking and telecom equipment
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Warranty extension purchased with or shortly after original product
-   **Excluded Products**: Products with existing damage or non-AudioCodes branded devices

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect device function
-   Intentional damage or misuse
-   Commercial or business use exclusions may apply
-   Software issues, viruses, or data loss
-   Accessories not included in original purchase
-   Loss except theft protection is not included

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from AudioCodes experts
-   **No Lemon Guarantee**: N/A
-   **Transferable**: Warranty may be transferable per terms
-   **Multi-Device Discount**: Contact provider for options
-   **Cancel Anytime**: Pro-rated refund available upon cancellation

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within specified timeframe post-purchase
-   Provide product details and purchase receipt
-   Receive warranty confirmation and coverage documents
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes Standard Protection._

## Details

- **Price:** 1105.01 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1105.01 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-123)
> Updated: 2026-10-02