# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SMTP\_S13/YR Warranty Support Extension 1 License(s) 1 Year(s)

**Comprehensive support and protection for your AudioCodes products.**

The **AudioCodes ACTS24X7-SMTP\_S13/YR Warranty Support Extension** offers 1 year of Standard Protection for General Electronics products. This plan provides financial protection and hassle-free repairs by covering mechanical and electrical failures beyond the manufacturer warranty, plus power surge protection. Ideal for customers seeking reliable remote support and repair services.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires
-   **Power Surge Protection**: Protection from damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: As per AudioCodes warranty terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including managed spares and advance hardware replacement
-   **Repair Method**: Remote support and depot service options
-   **Replacement Type**: New or refurbished parts
-   **Turnaround Time**: Fast service with options for 4-hour managed spares
-   **Parts Quality**: OEM certified components

#### 📞 Claims Process

-   **How to File**: Access AudioCodes iSupport service desk for ticketing and status updates
-   **Support Hours**: 24/7 hotline available for urgent issues
-   **Documentation Required**: Proof of purchase and device information
-   **Claim Approval**: Timely response and resolution by experienced Voice Engineers
-   **No Hassle Promise**: Easy claim process with ongoing support

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes devices
-   **Product Condition**: New products eligible
-   **Purchase Requirements**: Contract purchased separately as extension
-   **Excluded Products**: Products with pre-existing damage or used commercially

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Loss or theft (not included in Standard Protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support from specialized AudioCodes engineers
-   **Transferable**: Contract transfer options may apply

#### 📦 How to Purchase

-   Purchase contract to extend coverage on AudioCodes products
-   Provide product and purchase details for activation
-   Receive confirmation and documentation confirming coverage
-   Register with AudioCodes if required for support services

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable support and avoid unexpected repair costs with AudioCodes extended warranty coverage._

## Details

- **Price:** 154.84 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 154.84 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-120)
> Updated: 2026-10-02