# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M850\_S2 /YR Warranty / Support Extension 1 License(s) 1 Year(s)

**Reliable protection and expert support for your AudioCodes products**

The **AudioCodes ACTS24X7-M850\_S2 /YR Warranty / Support Extension** provides 1 year of comprehensive coverage that safeguards your investment through standard protection including mechanical failures and power surge damage. This plan offers hassle-free repairs and expert remote support to keep your devices running smoothly.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expires
-   **Power Surge Protection**: Damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited support with direct access to AudioCodes engineers
-   **Claim Limit**: Not specified, subject to plan terms

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options including Repair and Return, Advance Hardware Replacement, and Managed Spares
-   **Repair Method**: Remote support with hardware replacement options
-   **Replacement Type**: New or equivalent hardware
-   **Turnaround Time**: Options available including 4-hour Managed Spares service
-   **Parts Quality**: Genuine AudioCodes parts and certified components

#### 📞 Claims Process

-   **How to File**: Access through AudioCodes iSupport service desk and 24x7 hotline for urgent issues
-   **Support Hours**: 24/7 global technical support
-   **Documentation Required**: Support ticketing system managed by AudioCodes engineers
-   **Claim Approval**: Prompt issue resolution with dedicated resources
-   **No Hassle Promise**: Efficient troubleshooting for day-to-day and complex issues

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes networking hardware
-   **Product Condition**: New products covered
-   **Purchase Requirements**: Coverage applies upon license purchase
-   **Excluded Products**: Not specified

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, data loss
-   Loss (unless theft coverage included, which is not in this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 AudioCodes technical support from specialized Voice Engineers
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase license online or through authorized channels
-   Provide product and license details at purchase
-   Receive confirmation and coverage documentation
-   Register product on AudioCodes iSupport portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment with reliable coverage and expert support from AudioCodes for worry-free device operation._

## Details

- **Price:** 703.81 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 703.81 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-119)
> Updated: 2026-10-02