# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-M4K\_S14/YR Warranty Support Extension 1 year

**Reliable protection for your AudioCodes products, ensuring peace of mind.**

The **AudioCodes ACTS24X7-M4K\_S14/YR Warranty Support Extension** provides comprehensive Level 2-4 remote technical support for a 12-month period on deployed products. Designed to offer financial protection and hassle-free repair service, this warranty is ideal for customers seeking extended support beyond the manufacturer’s coverage.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty expiration
-   **Power Surge Protection**: Protection from electrical surge damage included
-   **Accidental Damage**: Not included
-   **Screen Damage**: Not included
-   **Battery Degradation**: Not included
-   **Theft Protection**: Not included
-   **Normal Wear and Tear**: Not included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to contract terms; max payout based on repair or replacement costs

#### 🔧 Service & Repairs

-   **Service Type**: Remote Level 2-4 technical support and repair options
-   **Repair Method**: Advance hardware replacement, repair and return, 4-hour managed spares service
-   **Replacement Type**: New or refurbished parts/models as applicable
-   **Turnaround Time**: Fast support including 24x7 availability for urgent issues
-   **Parts Quality**: OEM or certified components

#### 📞 Claims Process

-   **How to File**: Contact via Phone or Online Portal through Global Support team
-   **Support Hours**: 24/7 for urgent priority problems; business hours for others
-   **Documentation Required**: Proof of purchase, product details, problem description
-   **Claim Approval**: Typically within 24-48 hours depending on issue
-   **No Hassle Promise**: Streamlined process with expert assistance

#### 📱 Eligible Products

-   **Product Categories**: General Electronics under AudioCodes products
-   **Product Condition**: New and deployed products eligible
-   **Purchase Requirements**: Must activate warranty support upon purchase or shortly after deployment
-   **Excluded Products**: Commercial use products not covered, pre-existing damage excluded

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage that does not affect function
-   Intentional damage or misuse
-   Commercial or business use products excluded
-   Software issues, viruses, data loss
-   Accessories not included in original purchase
-   Loss or theft (not included in this plan)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 Global Technical Support
-   **No Lemon Guarantee**: Not specified
-   **Transferable**: Not specified
-   **Multi-Device Discount**: Not specified
-   **Cancel Anytime**: Not specified

#### 📦 How to Purchase

-   Purchase along with AudioCodes products or within activation period
-   Provide product and purchase details upon registration
-   Receive confirmation and warranty documents
-   Register warranty online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with extended technical support from AudioCodes._

## Details

- **Price:** 1435.8 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 1435.80 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-11)
> Updated: 2026-10-02