# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS24X7-SEM\_S5/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and support for your AudioCodes products**

The **AudioCodes ACTS24X7-SEM\_S5/YR warranty/support extension** provides 1 year of comprehensive coverage including technical support and repair services for eligible AudioCodes products, delivering financial protection and hassle-free issue resolution.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after manufacturer warranty.
-   **Power Surge Protection**: Included to protect against damage from electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date.
-   **Number of Claims**: Unlimited claims within plan term.
-   **Claim Limit**: Subject to terms of the protection plan.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement options available.
-   **Repair Method**: Remote support with repair and return or advanced hardware replacement service options.
-   **Replacement Type**: Refurbished or comparable models used when necessary.
-   **Turnaround Time**: Rapid response including 4-hour managed spares service.
-   **Parts Quality**: Certified components ensuring quality repairs.

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk online or 24x7 hotline.
-   **Support Hours**: 24/7 availability for urgent issues.
-   **Documentation Required**: Proof of purchase and product information.
-   **Claim Approval**: Prompt processing and updates provided.
-   **No Hassle Promise**: Streamlined process for effective resolution.

#### 📱 Eligible Products

-   **Product Categories**: General Electronics – AudioCodes products supported.
-   **Product Condition**: New and authorized products eligible.
-   **Purchase Requirements**: Must be purchased alongside or shortly after product acquisition.
-   **Excluded Products**: Commercial use and pre-existing damage not covered.

#### ❌ What's Not Covered

-   Pre-existing damage or defects.
-   Cosmetic damage that does not affect functionality.
-   Intentional damage or misuse.
-   Commercial or business use when excluded.
-   Software issues, viruses, and data loss.
-   Accessories not included in original purchase.
-   Loss not covered unless theft protection is included.

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical support included.

#### 📦 How to Purchase

-   Purchase with your product or within allowed timeframe.
-   Provide product details and proof of purchase.
-   Receive confirmation and coverage documents.
-   Register your product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 4293.3 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 4293.30 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-109)
> Updated: 2026-10-02