# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS9X5-VOCA\_S25/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and peace of mind for your AudioCodes products.**

The **AudioCodes ACTS9X5-VOCA\_S25/YR warranty/support extension** provides 1 year of Standard Protection coverage, offering financial security and hassle-free support for your AudioCodes network equipment. This plan helps ensure your investment is protected with access to expert technical support and timely hardware repair or replacement services.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for hardware defects and failures occurring after the manufacturer warranty expires.
-   **Power Surge Protection**: Included; protection against damage caused by electrical surges.

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the date of purchase.
-   **Number of Claims**: Unlimited claims during the coverage period.
-   **Claim Limit**: Subject to terms and conditions of the plan.

#### 🔧 Service & Repairs

-   **Service Type**: Repair and standard hardware replacement options.
-   **Repair Method**: Remote support and advanced hardware replacement available.
-   **Replacement Type**: Repair or advance hardware replacement as applicable.
-   **Turnaround Time**: Timely support with options including 4-hour managed spares service.
-   **Parts Quality**: Genuine AudioCodes parts and certified components.

#### 📞 Claims Process

-   **How to File**: Via AudioCodes iSupport service desk and 24x7 hotline for urgent issues.
-   **Support Hours**: Options for 9x5 or 24x7 remote support.
-   **Documentation Required**: Proof of purchase and supporting information as requested.
-   **Claim Approval**: Prompt processing with direct access to AudioCodes engineers.
-   **No Hassle Promise**: Streamlined claim handling for quick resolution.

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes network devices and compatible General Electronics.
-   **Product Condition**: New products eligible.
-   **Purchase Requirements**: Purchase plan within product purchase timeframe.
-   **Excluded Products**: Commercial misuse and pre-existing damages.

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial or business use
-   Software issues, viruses, data loss
-   Accessories not listed on original purchase
-   Loss (unless theft coverage included)

#### 🎁 Additional Benefits

-   **Tech Support**: Access to AudioCodes Global Support team with technical expertise.

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within authorized timeframe.
-   Provide product details and purchase receipt.
-   Receive confirmation and coverage documentation.
-   Register product online if required.

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 21114.59 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 21114.59 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-108)
> Updated: 2026-10-02