# AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection for your investment and peace of mind**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides continuous support and repair coverage for AudioCodes products, ensuring hassle-free maintenance and financial protection after the manufacturer warranty expires.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the standard manufacturer warranty period
-   **Power Surge Protection**: Damage resulting from electrical surges is included

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting at licensing activation
-   **Number of Claims**: Unlimited claims allowed
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Software upgrades, hardware replacement, and warranty services
-   **Repair Method**: Depot service with options for advance hardware replacement and managed spares
-   **Replacement Type**: New or comparable models
-   **Turnaround Time**: 4-hour or Next Business Day response as per service level
-   **Parts Quality**: OEM and certified components

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes Customer Technical Support via phone or online portal
-   **Support Hours**: 24/7 access to technical experts
-   **Documentation Required**: Product details and proof of purchase
-   **Claim Approval**: Timely review and processing
-   **No Hassle Promise**: Streamlined and customer-focused resolution process

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes network and telecom equipment (General Electronics)
-   **Product Condition**: New and registered products eligible
-   **Purchase Requirements**: License purchased and activated within specified period
-   **Excluded Products**: Commercial misuse, unauthorized modifications

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, or data loss
-   Loss or theft (not included in Standard Protection)
-   Accessories not originally included

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical support included
-   **Transferable**: License transfer available upon request

#### 📦 How to Purchase

-   Purchase through authorized AudioCodes reseller
-   Provide product and purchase information
-   Receive confirmation and contract details
-   Register product for support access as needed

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 94.31 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 94.31 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Standard Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-standard-protection-general-electronics-102)
> Updated: 2026-10-02