# AUDIOCODES – 1-Year Extended Warranty / Managed Services – General Electronics

### AudioCodes MS9X5XND-M500\_S5/YR warranty/support extension 1 license(s) 1 year(s)

**Protect your investment with reliable coverage and expert support.**

The **AudioCodes MS9X5XND-M500\_S5/YR warranty/support extension** provides comprehensive managed services including deployment, support, maintenance, and hardware replacement for AudioCodes products. Designed for devices in the general electronics category, it offers hassle-free repairs and ongoing monitoring to ensure your device remains fully operational.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after original manufacturer warranty expires
-   **Power Surge Protection**: Included to protect against electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from purchase date
-   **Number of Claims**: Unlimited claims within the coverage period
-   **Claim Limit**: Subject to plan terms and device valuation

#### 🔧 Service & Repairs

-   **Service Type**: Repair and replacement services
-   **Repair Method**: On-site hardware replacements and remote support
-   **Replacement Type**: New or refurbished equivalent hardware
-   **Turnaround Time**: Fast repairs with options for 4-hour on-site replacement
-   **Parts Quality**: OEM and certified components used for repairs

#### 📞 Claims Process

-   **How to File**: Easy online claims portal and phone support available
-   **Support Hours**: 24/7 customer and technical support
-   **Documentation Required**: Proof of purchase, device details
-   **Claim Approval**: Typically processed quickly to minimize downtime
-   **No Hassle Promise**: Streamlined claims process to reduce customer effort

#### 📱 Eligible Products

-   **Product Categories**: General Electronics including AudioCodes hardware products
-   **Product Condition**: New and supported products eligible
-   **Purchase Requirements**: Must be purchased alongside or within coverage eligibility period
-   **Excluded Products**: Commercial-use or pre-existing damages not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Software issues, viruses, and data loss
-   Accessories not included in original purchase
-   Loss unless covered under theft protection (not included here)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 expert technical assistance included
-   **Transferable**: Coverage can be transferred with the device

#### 📦 How to Purchase

-   Purchase with your product or within policy eligibility period
-   Provide product details and purchase receipt
-   Receive confirmation and full coverage documentation
-   Register your product online if required for activation

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AUDIOCODES** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free device ownership with AudioCodes managed services warranty support._

## Details

- **Price:** 948.65 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 948.65 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Managed Services – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-managed-services-general-electronics-13)
> Updated: 2026-10-02