# AUDIOCODES – 1-Year Extended Warranty / Managed Services – General Electronics

### AudioCodes MS9X5XND-M1288\_S4/YR warranty/support extension 1 license(s) 1 year(s)

**Reliable protection and peace of mind for your device investment**

The **AudioCodes MS9X5XND-M1288\_S4/YR** warranty extension provides comprehensive managed services for AudioCodes products, including deployment, support, hardware replacement, and ongoing maintenance. This service ensures hassle-free repairs and monitoring, delivering valuable financial protection and continued device performance.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for component failures and defects after the manufacturer warranty period
-   **Power Surge Protection**: Protection against damage caused by electrical surges

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from activation date
-   **Number of Claims**: Unlimited claims during the coverage period
-   **Claim Limit**: Subject to terms of the managed services agreement

#### 🔧 Service & Repairs

-   **Service Type**: Repair or hardware replacement options
-   **Repair Method**: Includes on-site service and hardware replacements within 4 hours (where applicable)
-   **Replacement Type**: New or equivalent hardware replacement
-   **Turnaround Time**: Fast response with advanced service options
-   **Parts Quality**: Genuine AudioCodes components and certified parts

#### 📞 Claims Process

-   **How to File**: Contact support via designated channels for claim initiation
-   **Support Hours**: Standard business hours support with planned configuration assistance
-   **Documentation Required**: Proof of purchase and service request details
-   **Claim Approval**: Timely assessment and confirmation provided
-   **No Hassle Promise**: Streamlined claims process for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes networking and communication equipment
-   **Product Condition**: New and registered devices
-   **Purchase Requirements**: Warranty extension must be purchased with or shortly after the original product
-   **Excluded Products**: Products used commercially beyond specified terms, pre-existing damage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Cosmetic damage not affecting function
-   Intentional damage or misuse
-   Commercial use beyond scope of agreement
-   Software issues, viruses, and data loss
-   Accessories not included in original purchase
-   Loss unless theft coverage is specifically included

#### 🎁 Additional Benefits

-   **Tech Support**: Expert support throughout coverage period
-   **No Lemon Guarantee**: Replacement after multiple repair attempts
-   **Transferable**: Coverage transferable to new owners when applicable

#### 📦 How to Purchase

-   Purchase with your AudioCodes product or within specified timeframe
-   Submit product details and receipt for registration
-   Receive confirmation and coverage documentation
-   Register your product online if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes Managed Services._

## Details

- **Price:** 5102.18 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 5102.18 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Managed Services – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-managed-services-general-electronics-12)
> Updated: 2026-10-02