# AUDIOCODES – 1-Year Extended Warranty / Complete Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and expert support for your devices**

The **AudioCodes ACTS 1 license(s) 1 year(s)** provides comprehensive extended warranty coverage for eligible AudioCodes products, including hardware replacement and around-the-clock technical support. This warranty ensures peace of mind with hassle-free repair and replacement services, protecting your investment beyond the manufacturer’s warranty.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Coverage for defects and component failures after the original warranty expires
-   **Power Surge Protection**: Protection from damage caused by electrical surges
-   **Accidental Damage**: Coverage includes drops, spills, and cracks
-   **Theft Protection**: Replacement coverage for stolen devices

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from the date of purchase
-   **Number of Claims**: Unlimited claims during coverage term
-   **Claim Limit**: Subject to terms of the AudioCodes support program

#### 🔧 Service & Repairs

-   **Service Type**: Repair or replacement of covered hardware
-   **Repair Method**: Depot service with options for advance hardware replacement
-   **Replacement Type**: New or refurbished parts or devices provided
-   **Turnaround Time**: 4-hour or Next Business Day response options available
-   **Parts Quality**: Genuine AudioCodes components and certified parts

#### 📞 Claims Process

-   **How to File**: Contact AudioCodes technical support or submit claim via reseller
-   **Support Hours**: 24/7 access to technical experts
-   **Documentation Required**: Proof of purchase, device information
-   **Claim Approval**: Typically processed promptly with expert assistance
-   **No Hassle Promise**: Streamlined claim process designed for customer ease

#### 📱 Eligible Products

-   **Product Categories**: AudioCodes networking and support equipment classified under General Electronics
-   **Product Condition**: New products covered
-   **Purchase Requirements**: Warranty must be activated within the specified period after product purchase
-   **Excluded Products**: Commercial misuse or prior damage excludes coverage

#### ❌ What's Not Covered

-   Pre-existing damage or defects
-   Intentional damage or misuse
-   Cosmetic damage that does not affect function
-   Software problems, viruses, or data loss
-   Accessories not included in original purchase
-   Loss unrelated to theft protection

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 technical support included
-   **Transferable**: Coverage can be transferred to a new owner
-   **Cancel Anytime**: Pro-rated refund available on cancellation

#### 📦 How to Purchase

-   Purchase at time of product acquisition or within the allowable activation period
-   Submit proof of purchase and product details
-   Receive confirmation and warranty coverage documentation
-   Register your product online if required to activate benefits

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 401.17 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 401.17 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Complete Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-complete-protection-general-electronics-1)
> Updated: 2026-10-02