# AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

### AudioCodes ACTS 1 license(s) 1 year(s)

**Reliable protection and dedicated support for your electronics investment**

The **AudioCodes ACTS 1 license** offers one year of extended warranty covering AudioCodes products with financial protection and hassle-free technical support. This plan ensures continuity of service beyond the manufacturer’s warranty for general electronics equipment.

#### ✅ What's Covered

-   **Mechanical/Electrical Failure**: Component failures and defects covered after the manufacturer warranty expires

#### 📋 Coverage Details

-   **Duration**: 1 year of coverage starting from contract activation
-   **Number of Claims**: Unlimited claims during contract term
-   **Claim Limit**: Subject to plan terms and conditions

#### 🔧 Service & Repairs

-   **Service Type**: Repair, replacement, or hardware RMA options
-   **Repair Method**: Mail-in and depot service available
-   **Replacement Type**: New or equivalent hardware replacements
-   **Turnaround Time**: Typically fast response with options for 4-hour or next business day advance hardware replacement
-   **Parts Quality**: Certified genuine or equivalent components used

#### 📞 Claims Process

-   **How to File**: Request support through reseller or AudioCodes customer portal
-   **Support Hours**: 24/7 technical support from AudioCodes experts
-   **Documentation Required**: Proof of purchase and product details
-   **Claim Approval**: Fast evaluation with expert assistance
-   **No Hassle Promise**: Simplified process designed for customer satisfaction

#### 📱 Eligible Products

-   **Product Categories**: General electronics products from AudioCodes
-   **Product Condition**: New equipment purchased through authorized channels
-   **Purchase Requirements**: Support contracts should be purchased or renewed timely
-   **Excluded Products**: Commercial use beyond warranty scope not covered

#### ❌ What's Not Covered

-   Pre-existing damage or defects prior to coverage
-   Cosmetic damage not impacting device function
-   Intentional damage or misuse of product
-   Commercial or business-grade use beyond scope
-   Software issues, viruses, or data loss
-   Accessories not purchased with original device
-   Loss or theft (not included under basic protection)

#### 🎁 Additional Benefits

-   **Tech Support**: 24/7 access to expert customer technical support

#### 📦 How to Purchase

-   Purchase alongside AudioCodes products or renew before expiry
-   Provide product details and proof of purchase
-   Receive confirmation and warranty documents via email
-   Register product online through reseller or AudioCodes portal if required

#### 📄 Terms & Conditions

Full terms and conditions available upon purchase. Coverage is subject to the terms of the protection plan agreement. **AudioCodes** reserves the right to repair, replace, or reimburse at their discretion.

_Protect your investment and enjoy worry-free ownership with AudioCodes extended warranty coverage._

## Details

- **Price:** 204.11 AUD
- **Vendor:** TechForGood
- **Type:** Warranty & Support Extensions

## Variants

| Variant | Price | Available |
|---------|-------|-----------|
| Default Title | 204.11 AUD | In stock |

## Images

- AUDIOCODES – 1-Year Extended Warranty / Basic Protection – General Electronics

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> Source: [TechForGood](https://techforgood.com.au/products/audiocodes-1-year-extended-warranty-basic-protection-general-electronics)
> Updated: 2026-10-02